services
FAQ's
How do I know which Service to choose?
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If you're unsure, don't stress- that's what I'm here for. Choose the option that feels closest to what you are looking for and will fine tune during your consultation. Your appointment time is protected either way.
What if my hair needs more time than I booked?
If your hair requires additional time due to length, thickness, or complexity, we'll talk through it together and adjust as needed. Whether that means modifying the service or scheduling a follow up. Everything stays relaxed and intentional, no matter what.
Can I add a haircut to my color or smoothing appointment?
Absolutely. Simply select the add-on haircut when booking your appointment.
Do I need to add Extended time?
Extended time is recommended for guests with thick, long, or extra – dense hair to ensure we have enough time for your service.
Booking and Appointments
How do I Book an appointment?
Easy! All appointments are booked online through my secure booking system – just choose your service, pick a time that works for you, and you're confirmed. No waiting, no back – and- forth. Your spot is yours the moment you book. Once you've selected the service, you'll also have the option to add on extras like a haircut or wax– right there at booking, simple and seamless.
Do you accept new guests?
Yes! New guests are welcome through my New Guest experience, which is designed to give us extra time for consultation, customization, and setting a long-term plan for your hair.
Can I book a haircut – only appointment?
If you're a New Guest, start with the Radiant Introduction, New Guest Haircut Experience. This appointment includes extra time for us to get to know your hair, discuss your goals, and create a personalized plan moving forward.
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Traditional haircut-only appointments are reserved for existing guests already established in my schedule.
Do you charge cancellation or rescheduling fees?
Yes. Life happens, and I completely understand, but last-minute changes impact my schedule and my livelihood. Please review the cancellation policy when booking so we're on the same page - no surprises.
What if I don't see an appointment available?
Book the first available appointment, then go back in and make another appointment and add yourself to waitlist for your preferred date and time. If an opening becomes available, you'll be notified automatically.
The Radiant Roots Experience
What makes Radiant Roots different from a traditional salon?
This is a private, one -on-one studio – no double booking, no chaos, no rushing. Just focused Care, honest conversation, and hair that actually fits your life. You get my full attention from the moment you walk in to the moment you leave.
Can I bring a guest with me?
To keep the environment calm and relaxing, appointments are reserved just for you. If you have a special circumstance, please reach out before your appointment.
What if I am nervous, overwhelmed, or not sure this is for me?
That's completely OK, honestly, a lot of my guests feel exactly that way before their first visit. My job is to meet you where you are, guide you gently, and make sure you leave feeling confident, cared for, and radiant. You've got nothing to worry about.
Do I need to arrive with clean hair?
Clean, dry hair is preferred whenever possible. If that's not possible, don't stress – we'll make a plan together.
Well, I know the price before we begin?
Yes. If any adjustments are needed based on your hair goals, length, density, or time required, will discuss everything before we get started. No surprises.
Still have a question? Reach out anytime. I'm happy to help guide you to the experience. That's right for you.